Player support

Contact CharGen at chargen.official@gmail.com for Bloom Circuit help.

Restore Remove ads

Use the Google Play account that made the purchase. Open Garden Options and tap Restore purchases. A successful restore shows Ads removed. If payment is pending, wait for Google Play to confirm it and try Restore purchases again.

Remove ads is a single permanent purchase, with no subscription. The price shown in the game comes from your store. Hints and retries do not require a purchase.

Report a problem

Include your garden number, what happened, your device model and the game version if available. Garden Options shows a support reference; its Support link starts an email with this reference included. Please do not send passwords or payment-card details.

Request data deletion or access

Email chargen.official@gmail.com with the subject Bloom Circuit data request and the support reference from Garden Options. Tell us whether you want access to your data or deletion. We use the reference to identify the anonymous RevenueCat record and may need to verify ownership. If you cannot find a reference, explain that in your email so we can help.

Device progress is local: uninstalling Bloom or clearing its app storage removes the local save and preferences. This does not cancel or refund a Google Play purchase. Google manages its own transaction records, and deleting a RevenueCat record may affect purchase restoration. More detail is in our privacy policy.

Play without a timer

Turn routes before releasing the water. A wilted flower can recover on your next try. Bloomed flowers may open gates; bug blooms can block neighbouring routes. Revisit grown gardens to try the optional mastery goals.